Quality Policy
STATEMENT OF INTENT
C.E.R.T.S has an ongoing vision and commitment to be an industry leader in the Cleanroom Testing and Certification industry. This vision is supported by a strong pursuit of innovation, a foundation supported by an ISO 9001 based quality system and underscored by a highly trained work force with a company-wide focus on excellence.
POLICY OBJECTIVES
- Provide the financial and personnel resources to maintain and continually improve our certified quality systems.
- Ensure that all employees are trained in the management system, and have the knowledge and experience to carry out their duties in a competent manner.
- Maintain a fair and innovative work environment that respects and rewards new ideas, creativeness, and hard work.
- Respond to any customer quality concerns in a manner that demonstrates management commitment.
- Achieve Company Objectives as established by the management team.
STRATEGIES
- C.E.R.T.S will achieve these objectives through the development and continuous improvement of its Quality Management System, communication with our customers, and a commitment to employee recognition.
- C.E.R.T.S develops and maintains training programs to enhance the skills of all personnel. We are committed to learning and knowledge sharing to further develop both technical and professional skills.
- Each department at C.E.R.T.S has an important role to play in maintaining and continually improving systems and documentation. Management is responsible for ensuring adherence to the Quality System.